Política de reembolso

UmiBeauty Return Policy

At UmiBeauty, we stand behind the quality of our products and your satisfaction is our priority. Because of the nature of our items, we only accept returns under the following condition:

Broken or Damaged Items Only

If your order arrives broken or damaged, you are eligible for a free return and full replacement or refund—no extra charges, no return shipping costs.

How to Request a Return:

1. Contact us within 7 days of receiving your order.
2. Include your order number and clear photos showing the damage.
3. Once approved, we’ll send you a prepaid return label.
4. As soon as we receive the damaged item, we’ll issue your refund or ship your replacement.

Please Note:

• Returns for any other reason (such as change of mind, dislike of scent/color/texture, etc.) are not accepted.
• Items must be returned in their original packaging.

Thank you for choosing Umibeauty. We appreciate your trust and support!

to initiate a return, contact us at umibeautyu@gmail.com return shipping is on you unless the item is defective. refunds will be processed within 5-7 business days after we receive your return.